Body Shop and Collision Repair - Syracuse NY   

Welcome to Our Collision Department

Welcome to our new and improved collision department.  We have upgraded our facility in many ways to provide our customers with great quality service and fast turnaround time.  With fair prices and friendly service, you are guaranteed to receive top quality and value every time.

Our Collision Center offers:

  • A.S.E. and I-CAR Certified Technicians with over 25 years of experience.
  • State-of-the-Art frame machine.
  • Guaranteed color match with lifetime warranty.
  • Downdraft booth to produce factory-like baked on finish.
  • AutoTech Estimating System for fast and easy estimates.
  • Pick-up and Delivery available.
  • Full Service and Parts Departments on premises for your vehicles
  • Towing Service available.
  • Lifetime warranty on repairs
  • Service courtesy vehicles
  • Free estimates

Romano Subaru is extending this offer to provide a better place for your to do business. We would like to the opportunity to offer our services to you in the near future.  Please feel free to email us any questions you may have.

In Case of an Accident


  • Report the accident to the Department of Motor Vehicles as soon as possible.
  • Write a complete description of the accident as soon as possible.  Doing this immediately will help keep the accident details fresh in your mind.  Use the accident record to help you gather important information.
  • Notify your insurance company, even if the claim appears small and there are no apparent injuries.  Settling the claim yourself is dangerous.  Follow all prescribed procedures when reporting an accident to your insurance company.
  • Be aware of the "Appraisal Clause" in your insurance policy.  If the insurance company and the body shop cannot agree on what the repairs should cost, this could provide a means for a fair settlement.
  • Have even minor damage repaired.  Letting your car go unrepaired can cost you in the long run.  Dents and rust spots deduct from the resale or trade-in value of your car.  You will pay for it eventually, so drive a car that's in first-class condition now.

  • Never discuss accident details or responsibility with anyone.
  • Never discuss circumstances of the accident with anyone except the police and a representative of your insurance company.
  • Never agree to a phone recording or give a signed statement to the claims adjuster representing the other driver's insurance company.  If you feel you're being pressured, you may wish to consult an attorney.
  • Never accept a check for the repair of your car until you are sure it covers all necessary repairs.  You are the person who is responsible for having your car repaired to your satisfaction.  Choosing a quality repair shop is important and you should not be rushed into a decision.
  • Please don't be fooled by a lower estimate.  There is a big difference in body shops, and a low bid could reflect an incomplete job.  When some items are overlooked on a repair, the consequences to the driver can be serious.  Exercise your right to determine which shop will repair your car.  Make sure every detail has been attended to and repaired to your satisfaction before signing any insurance company release.
  • Never allow your car to be towed to a repair shop you are not familiar with.  Don't authorize repairs by signing a towing release unless you have decided to have your car repaired by the shop your car is being towed to.  Make sure you read and understand all papers before you sign them.

Syracuse Auto Body Repair & Collision Shop - Serving Utica, Cortland NY & Auburn NY

Come in to Romano Subaru to see what our high-tech Syracuse auto body repair resources in Syracuse can do for you. Highly-trained collision center techs will make sure the job is done right and your Subaru body repair will last! Do you have questions? Please call our auto body shop or stop by our shop located just outside of Cortland NY, Auburn NY and Utica in Syracuse at 960 West Hiawatha Blvd. You can also make an appointment online with the form below.

Romano Subaru also provides other services to help you keep your Subaru running and looking like new.  Visit our Subaru car repair center for all of your service needs.  If you are planning on making a repair yourself our Subaru parts center can get the components your vehicle requires.

Contact Information

Appointment Information

Vehicle Information

Romano Subaru

960 Hiawatha Blvd W
Directions Syracuse, NY 13204

  • Sales: 315-475-7933
  • Parts: (888) 557-2049
  • Body Shop: 315-475-1075

Body Shop Hours

  • Monday 7:30AM - 5:00PM (By Appointment Only)
  • Tuesday 7:30AM - 5:00PM (By Appointment Only)
  • Wednesday 7:30AM - 5:00PM (By Appointment Only)
  • Thursday 7:30AM - 5:00PM (By Appointment Only)
  • Friday 7:30AM - 5:00PM (By Appointment Only)
  • Saturday Closed
  • Sunday Closed

Sales Hours

  • Monday 9:00AM - 6:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 6:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 3:00PM
  • Sunday Shop 24/7 Online

Service Center Hours

  • Monday 7:30AM - 6:00PM (By Appointment Only)
  • Tuesday 7:30AM - 6:00PM (By Appointment Only)
  • Wednesday 7:30AM - 6:00PM (By Appointment Only)
  • Thursday 7:30AM - 6:00PM (By Appointment Only)
  • Friday 7:30AM - 6:00PM (By Appointment Only)
  • Saturday 8:00AM - 1:00PM (Closed 7/2)
  • Sunday Closed (24/7 Online Scheduling)

Parts Center Hours

  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 1:00PM (Closed 7/2)
  • Sunday Closed